Ordering & Payment
I haven't received my order. What should I do?
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date. Contact us for further assistance.
When will I receive my order?
Track the status of your order: Ozemwatches provides the ability to track the status of an order by tracking number.
What if the package is held by customs?
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.